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Project Deployment Engineer

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Atlanta, GA (USA)

About us

We're seeking a Project Deployment Engineer to help us improve our electricity monitoring solutions for Transmission and Distribution utilities. We're changing the future of electricity distribution by predicting the behavior of the grid through AI, making it more efficient and resilient, and enabling smart preventive maintenance.

Primary responsibilities

As Project Deployment Engineer, and member of the Solution Deployment Team you’ll be:

  • In charge of Project Deployment from the receipt of the customer order validate the technical scope, establish the schedule, communicate with the customer and coordinates the project activities with other departments (sales, R&D, production, administrative team) until the project is closed.
  • Act as the technical expert during the customers project execution, perform project tasks mainly including line study/analysis, commissioning of sensors and of lines, support the deployment of software and the integration of their solution into customer EMS/SCADA.
  • Travel to project sites to perform start-up, integration, and training services.
  • Act as the technical expert for the customers line monitoring and ensure the reliability of the solutions during their lifetime.
  • Maintain expert level of our client product knowledge, its application in power transmission & distribution systems.
  • The primary technical resource for the sales force for dynamic line rating application to power transmission and distribution systems.
  • Participate to the preparation of power transmission customer-specific proposals in response to RFI/RFP, and work through the sales cycles, interfacing with the customers during the technical evaluation process.
  • Generally, provide technical support and expertise to customers, responding to customer requests and often performing sales presentations and demonstrations.
  • Establish and maintain strong relationships with customers.
  • Liaise with the company HQ senior technical teams, to ensure smooth project deployments and remain current on latest product releases and features.
  • Perform the product training for customers, salespeople, and engineers.

Required qualifications & skills

Must have

  • Bs. or Ms. in Electrical/Electronic or Mechanic or Software/Computer Engineering, or equivalent successful experience in a similar controls industry role.
  • Proven experience (2-3 years) in customer interfacing roles in a technical environment.
  • Able to juggle highly operational tasks, customers meetings, and multiple project management, able to work on several projects with different timelines at the same time.
  • Affinity for Software products (previous experience is an asset).
  • Fluent English (working language), French and/or Spanish is a plus.
  • Ability to work in an international team and open to travel few times a year.
  • Soft skills:
    • Customer and results oriented (repeat business)
    • Good communication skills
    • Proactive and autonomous
    • Interested by project management

Nice to have

  • Ideally experience in engineering related to power transmission or distribution systems and in industry protocols to integrate data into EMS/SCADA.
  • Knowledge and/or proven experience in communication technology and its applications in power system.
  • Project management skills.
  • Knowledge and/or proven experience with business analytics tools (Excel advanced, programming language).

Some benefits you can enjoy by joining our team

  • Work with innovative technologies and state-of-the-art platforms.
  • Enjoy a dynamic and challenging work environment with flexible scheduling and remote working options.
  • Benefit from excellent career development and growth opportunities in an international and open-minded culture.

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